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Trusted Home Health Care Agency | TLC Nursing

Frequently Asked Questions

Find quick answers about our home care services, home health care services, eligibility, payment options,
and how to get started. Don't see your question below? Our team is happy to help — just reach out.

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Our Services

Both. Alongside personal care, companionship, light housekeeping, and errands, we provide skilled home health care from Registered Nurses and Licensed Practical Nurses.

Yes — we provide IDD services, including support for individuals with Down syndrome and autism.

Yes. Our caregivers can assist with light housekeeping, errands, and transportation to and from doctor's appointments, the grocery store, and other essential outings.

Our team includes RNs, LPNs, CNAs, and HCAs. During your free in-home evaluation, an RN coordinator assesses your loved one's needs and recommends the right level of care.

Caregiver talking with senior woman in wheelchair

Our Caregivers

Every caregiver is screened and background-checked at both the state and federal level before joining our team.

Every case is overseen by Registered Nurses and coordinators to ensure quality and safety.

Yes. We're experienced in managing complex care situations and take on cases other agencies may be unable to handle.

We consider each client's care needs, schedule, and personal preferences when matching a caregiver — every case is different from the next.

We serve a wide range of clients, including seniors, individuals with disabilities, veterans, and those with intellectual and developmental disabilities such as Down syndrome and autism.

Caregiver with senior woman in wheelchair

Scheduling & Availability

Yes — we offer 24-hour care, including both live-in and hourly services.

Hourly care provides support for set blocks of time during the day, while live-in care means a caregiver stays in the home to provide more continuous support. During your free evaluation, we'll help determine which fits your family best.

Just reach out — during your free in-home evaluation, an RN coordinator will assess your loved one's situation and recommend the right level of care.

An RN coordinator builds a personalized care plan based on your loved one's needs, identified during the free in-home evaluation, shaped around the whole family's needs.

We proudly serve families throughout Bucks County, Philadelphia, Montgomery County, Delaware County, and the Susquehanna area.

Caregiver using tablet with senior woman

Still Have Questions?

Can't find the answer you're looking for? Send us your
question and our team will get back to you.

Caregiver showing tablet to senior woman

Helpful Resources

How In-Home Care Helps Seniors Stay Independent

Personalized in-home care helps older adults maintain daily routines, stay safe, and enjoy greater independence in familiar surroundings.

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A home care nurse helping an older adult walk outdoors

What to Expect From a Free In-Home Care Evaluation

A clear first conversation helps families understand care options, schedules, and the support that may fit their loved…

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Caregiver and senior woman looking at photo album

How Companionship Care Supports Everyday Well-Being

Meaningful connection, shared activities, and a steady helping hand can make each day feel more comfortable and engaging.

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Understanding Medicaid Waiver Programs for Home Care

Many Pennsylvania families may qualify for home care support through Medicaid waiver programs and managed care plans.

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When Is It Time to Consider 24-Hour Care?

Around-the-clock support can bring reassurance when a loved one needs help overnight, with mobility, or throughout the day.

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Simple Ways to Make a Home Safer for Aging Adults

Small adjustments to routines and living spaces can reduce everyday risks while helping older adults remain comfortable at…

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